RESOURCE LIBRARY

NEOGOV is dedicated to providing you with accurate and up-to-date information, data, and tips to support your team. Check out our reports, infographics, webinars, and more on key public sector HR issues.

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Platform Summary
Find out how NEOGOV’s workforce management platform supports all Human Resource needs of government agencies and higher education institutions.
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Recruit Module Summary
Learn how the Recruit Module automates the process of attracting applicants, screening them, and driving productivity from day one, while ensuring compliance.
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Develop Module Summary
Find out how the Develop Module empowers managers with professional development tools and customized training programs, while maintaining organizational compliance.
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Manage Module Summary
Learn how the Manage Module ensures public sector HR teams stay organized and compliant by centralizing employee data, payroll, and benefits.
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Webinar: Workplace Culture
Unlock empathy and inclusivity between all levels of employees with a modern social intranet, micro-rewards, and more.
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Webinar: Workforce Transformation - Tracking and Managing the New Normal
Learn best practices from our team of HR experts on process management and employee tracking.
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2021 Job Seeker Report
Discover the latest public sector job seeker work motivators, dealbreakers, and our top tips for improving your hiring efforts in today's challenging labor market.
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On-Demand Webinar: Job Seeker Perspectives 2021
Close the talent gap by understanding what matters most to job seekers right now.
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29 Hot Tips for Improving Job Postings
Discover ways to improve your job listings to get the best candidates in this list.
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New Employee Onboarding Checklist
Get complimentary checklists to ensure seamless onboarding.
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13 Must-Have Text Templates to Enhance Recruiting
Use these text message templates to enhance your candidate experience.
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Fine-Tuning the Candidate Evaluation Process
Get tips for making your candidate evaluation process more fair and effective.
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26 Orientation Ideas to Set New Hires Up for Success
We've compiled 26 ideas to include in your orientation process to effectively onboard new employees and foster a welcoming environment that sets them up for success.
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The New Normal Forms Checklist for the Workplace
As the pandemic continues to cause changes within the workforce, we've put together a checklist of the COVID-19-related forms your organization may need.
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Insight / Learn Case Study: Leading with a Lens of Equity
"One of the things we are doing is making sure we’re not just taking this at face value, but looking for problems where they might be." - Jeff Scheeringa, Senior Special Projects Manager, King County
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On-Demand Webinar: Accessing American Rescue Plan Act Funds
In this hourlong webinar, our panelists will outline everything HR leaders need to know about ARPA: how to access funds and how to write funding proposals.
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HRIS Case Study: $4.7 million in CARES Act Aid Using NEOGOV’s Payroll Analytics
"The City received their funding from the CARES Act Relief Fund within three days of applying." - Jim Larson, Finance Director, City of West Fargo
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Video Spotlight: Unified Suite
Our platform centralizes tasks and actions in one easy dashboard for managers and employees.
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Recruit Case Study: Leveraging NEOGOV to Build a Robust, Inclusive Hiring Program
"We tapped into everything we could within NEOGOV to streamline and standardize the new processes that support our DEI initiative." - Ryan Ankrum, HR Manager, Boulder County
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Complete Guide: Creating a Government Brand to Attract the Best Candidates
In this guide, we’ll cover the steps you can take to create your organization's best employer brand and in turn attract top talent.
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33 Illuminating Questions to Ask When Searching for a Solution to Virtual Onboarding
Here are 33 key questions to ask when evaluating onboarding software for an educational institution.
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6 Critical Recruiting Metrics Education HR Leaders Should Be Tracking
In this guide, we’ll explore the 6 key metrics that successful HR leaders use to make informed decisions in hiring.
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33 Vital Leadership Skills for Identifying and Developing High Potential Employees
A list of the most sought after qualities of leaders to identify promising employees and prime them for growth.
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6 Ways to Add Mentoring to Your Management Style
Explore six key areas of focus for managers looking to integrate mentorship into their management style to benefit tomorrow's leaders.
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Acquiring American Rescue Plan Act Funds for Public Sector HR Modernization
This guide will help your agency get in the know on the ARP Act on how you can secure funding to modernize processes.
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2021 Report: Government Employee Growth & Development
We surveyed employees and HR Directors to identify where there are discrepancies in the perception of quality and availability of employee development in government agencies.
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72 Questions to Include in a Performance Management RFP
Use these 72 questions to find the right performance management solution for your agency.
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22 Questions to Ask to Optimize Candidate References
Use these questions to leverage candidate references for a more well-rounded view of the candidate.
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35 Tips for Performance Improvement Plans
Get best practices for each stage of a PIP to ensure the process is productive and fruitful.
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5 Essential Topics to Cover in Training for Remote Workforce
Include these topics in remote workforce training to ensure employees have the skills they need to exceed in their roles.
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68 Questions to Include in an HRIS RFP
Use or adapt these questions in your HRIS RFP to select the right system for your organization.
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80 Useful Phrases for Positive and Constructive Performance Reviews
Get 80 succinct, compliant phrases to use in your employee performance reviews, for positive and constructive reviews alike.
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7 Must-Haves for a Robust Outreach Strategy That Attracts Diverse Candidates
Create a robust outreach program to attract underrepresented candidates to your open positions.
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16 Reasons Diverse Employees Feel Slighted
Learn 16 pitfalls to avoid in the workplace that make diverse employees feel marginalized.
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10 Parks & Rec Job Descriptions
Get some inspiration to spice up your job postings for these common Parks & Rec jobs to showcase all your organization has to offer and attract the best candidates.
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Parks & Rec "Caught in the Act" Employee Recognition Toolkit
Use this template for your Parks & Rec employees to recognize their team members' hard work.
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American Rescue Act One-Pager
This info sheet helps break down how organizations can leverage the recently passed American Rescue Plan Act to modernize processes.
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2021 Diversity Report
As covered by the New York Times, this report identifies how racial and gender bias in the public sector recruitment causes drop-offs.
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On-Demand Webinar: 6 Key Findings from the 2021 Diversity in Public Sector Hiring Report
We highlight 6 findings from the Report and help you to determine the best course of action for promoting diversity in hiring.
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The Ultimate Remote Employee Onboarding Checklist
Use this comprehensive 90-day checklist to help your new employees get acclimated and productive sooner.
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"Caught in the Act" Toolkit
Use this template as a way for your employees to recognize their team members' hard work.
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30 Creative Ways to Onboard New Hires in the Public Sector
Capture new employee attention and reduce turnover with these creative ideas for improving your onboarding process
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6 C's of Onboarding
Learn about the 5 C’s of effective onboarding to promote productivity and reduce turnover.
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90 Questions for New Hires to Ask in the First 90 Days
See this list of check in questions HR leaders use to see how their employees are settling into their new roles.
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5 Essential Topics to Cover in Your Diversity Training
Learn about the key topics that should be covered in diversity training to establish a foundation of knowledge and awareness
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6 Ways to Elevate the Open Enrollment Experience
Get five helpful tips on how to take that data and elevate the process for HR and employees alike.
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7 Types of Bias That Can Negatively Impact Your Workforce
Explore seven common types of bias in the workplace and get real-life scenarios to help you root them out in your own organization.
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7 Essential Tips to Get More Out of 360 Feedback Reviews
Learn how you optimize the performance review process for both employees and HR
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5 Significant Policy Changes Public Sector HR Leaders are Making in 2021
Learn about 5 of the significant changes that HR leaders are making to agency policies and employee handbooks in 2021.
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Top 10 Public Sector HR Trends for 2021
Learn about the top 10 trends that will impact public sector HR in 2021 and beyond.
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Advertising Report
As a follow-up to the 2020 Workforce Planning Report, find out when you should advertise job postings and when advertising isn't recommended.
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10 Trends Shaping Public Sector HR in 2021
Partnering with IPMA-HR, we are covering the top 10 trends shaping public sector HR in 2021.
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One-Way Video Interviews
Learn how one-way video interviewing can improve your hiring process and help teams make better decisions about candidates.
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2020 Job One Report
In partnership with NASCA and Accenture, our research underlines why workforce planning should be state governments' top priority.
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Workforce Planning Report
We analyzed 86,000 public sector jobs to determine how to improve applicants. Find out why 34% of jobs need restructuring.
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NEOGOV 25 Exit Interview Questions
Frame the exit interview process in a way that gets you the most valuable data and ends relationships on a high note.
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Candidate Text Messaging
With Insight’s Candidate Text Messaging feature, you can now reach candidates in a medium that they often prefer and check frequently.
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NEOGOV Overview
Our welcome video gives you a brief introduction into the world of NEOGOV, our workforce management solutions, and how we support public sector HR.
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Complete Executive Summary
Learn how NEOGOV's HR software arms the public sector with tools to support the entire employee lifecycle.
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Recruit: Insight Summary
Find out how NEOGOV’s Insight transforms hiring as the leading applicant tracking software for the public sector.
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Recruit: Onboard Summary
Learn how NEOGOV’s Onboard stimulates productivity by empowering new hires to be productive before day one on the job.
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Recruit: GovernmentJobs.com Summary
Read our summary to learn how GovernmentJobs.com is helping public sector agencies attract qualified candidates.
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Develop: Learn Summary
Find out how NEOGOV’s Learn uses online employee training to cultivate growth, promote excellence, and improve retention.
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Develop: Perform Summary
Learn how NEOGOV’s Perform helps you track employee performance and provide feedback to build a more capable workforce.
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Manage: HRIS Summary
Learn how NEOGOV’s human resources information system, HRIS, is a central integrated solution designed for the complex needs of the public sector.
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Manage: eForms Summary
Find out how NEOGOV’s employee document management, eForms, puts an end to chasing forms by managing forms and workflows online.
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Launching a Successful Onboarding Initiative
How to incorporate technology in your onboarding process.
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How to Solve Government Recruiting Needs
Addressing public sector retirement, image, and selection process challenges.
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Onboarding from Scratch
Grasping onboarding benefits and best practices.
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10 Ways the Cloud Improves HR Processes
Making cloud-based technology work for you.
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Boosting Employee Performance with Solid Goals
The benefits of goal setting in public sector human resources.
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5 Advantages of Conducting Online Background Checks
Modernize background checks to streamline the hiring process.
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10 Key Takeaways from the Public Sector Hiring Trends Report
We partnered with ICMA to cover some key takeaways from the 2019 public sector Hiring Trends Report.
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The Battle for Talent
Get an inside look at the trends and challenges facing public sector Human Resource leaders. Learn how to overcome these hurdles with actionable takeaways.
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Learn Courses:
Free COVID-19 Learning Resources
Get access to our learning video courses to educate your workforce about relevant topics and help you respond better to COVID-19.
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Reigniting Employee Engagement & Creating a Culture of Learning
Watch our on-demand webinar to find out how to combine the latest performance management techniques with trackable learning tools.
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7 Ways to Maximize Employee Potential Through Coaching and Feedback
We partnered with IPMA-HR for a webinar about setting managers up to effectively coach their employees.
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6 Tips for Improving the Candidate Experience
We partnered with IPMA to provide you with a webinar about the importance of the candidate experience and tips to improve it.
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Navigating the Unique Needs of NY State Civil Service Recruitment
Learn how NEOGOV supports New York’s particular civil service hiring needs.
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10 Trends in Public Sector HR for 2020 and Beyond
Learn about the most outstanding and potentially impactful trends in public sector HR.
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COVID-19 Public Sector HR Roundtable
Join our Community Roundtable to discuss responses to COVID-19 with your public sector peers.
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CARES Act - What Public Sector HR Needs to Know for Securing Funding
Learn all about the CARES Act, including tips to secure funding for your agency.
Watch On Demand
9 Steps to Remove Bias & Promote Diversity at Every Step of the Hiring Process
In partnership with IPMA-HR, we are sharing how you can eliminate bias in your hiring process.
Watch On Demand
6 Tips for Writing Killer Public Sector Job Descriptions
Learn how to improve job promotions to grab the attention of qualified job seekers.
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5 Tips to Address the Public Sector Hiring Gap
A visual guide to lessening the impact of today’s public sector hiring challenges.
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Let's Investigate
Investigate the many benefits of integrating background checks with your applicant tracking system.
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Weather the Storm: The Frightening Future of Public Sector Hiring
A visual guide to the public sector applicant shortage and how to overcome this challenge.
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Public Sector Hiring Funnel
Find out how many applicants you need to make a hire and get tips for how to find them.
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Job One: Reimagine Today's State Government Workforce
Research with NASCA and Accenture underscores why it’s time for state organizations to take bold action.
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99 Interview Questions to Ask Public Sector Candidates
Up your interview game with questions asked by public sector HR professionals.
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Paper Processes Increase Risk of Spreading Viruses
Routing paper increases the likelihood of spreading Coronavirus. Learn how digital forms eliminate this risk.
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Checklist: 5 Reasons Your HRIS Can’t Support Your Public Sector Agency
Download our checklist to evaluate whether an HRIS satisfies the nuanced requirements of your agency.
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Journey to Your Top Candidate
Download our infographic to find out how many public sector candidates you need to ensure a qualified hire.
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44 Questions for One-On-One Meetings
Maximize your one-on-one meetings with employees with these questions from real public sector professionals.
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Job Seeker Report
Strategically attract candidates in today’s competitive public sector job market.
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6 Best Practices for Working from Home
Help your employees seamlessly transition to working from home and maintain productivity.
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The Impact of COVID-19 on Public Sector Job Seekers
We surveyed 7,000 job seekers to learn how their search has been impacted by the COVID-19 pandemic.
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10 Ways to Cultivate Employee Growth
To ensure you’re using the latest performance review techniques with ten essential tips.
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Free COVID-19 Forms
Complimentary COVID-19 forms for employees to request time off, donate time to others or request telework status.
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The Role of I.T. in Enabling a Remote Public Sector Workforce
Learn about IT's role in effecting change for digital dexterity in your workforce.
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Hiring Trends Report
Understand current public sector hiring struggles and how to overcome these hurdles.
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6 Ways for Public Safety to Increase Qualified Candidates
Get 6 actionable tips for recruiting qualified public safety candidates.
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COVID-19 Contact Tracing Form
Use this template to implement your organization's contact tracing protocol and keep your workforce safe.
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Modernizing Public Sector HR to Support a Hybrid Workforce
Discover how using the cloud can drastically modernize HR processes for a hybrid workforce.
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11 Tips for Hiring a More Diverse Workforce
Learn ways to improve your approach to recruiting and hiring to get the most diverse and qualified set of applicants.
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Public Sector HR Responses to COVID-19
Gain insights into the public sector HR response to COVID-19 and put your own priorities into perspective.
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Delivering Valuable Feedback
Get tips for making one-on-one meetings a more meaningful experience for your employees.
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7 Ways to Maximize Employee Potential Through Coaching and Feedback
Get actionable tips for maximizing employee potential.
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Public Sector HR's Priorities Shift as a Result of 2020 Events
Find out how public sector HR leaders' priorities have changed in 2020.
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Quick Guide: CARES Act Funding for New HR Technology
This quick guide has everything public sector HR needs to know about securing CARES Act funding.
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Public Sector HR's Guide to Securing CARES Act Funds for Modernization
Get the basics on the CARES Act and tips to submit a proposal for funding.
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Form: Checking in with Remote Employees
Use this template to determine if your remote employees are engaged and have the support they need.
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Reducing Public Sector HR's Bias Blindspots
Discover key changes to the review process to ensure the most qualified and diverse candidate pool.
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5 Tips for Making Recruitment Videos That Attract Candidates
Get actionable tips for building a recruitment video on a shoestring budget.
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How to Revamp the Interview Process to Minimize Bias
Learn to avoid implicit bias, come up with a structured interview process, and diversify your hiring committees.
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Time-to-Hire 2020
Identify bottlenecks in public sector recruitment and streamline the hiring process.
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9 Inspiring Diversity & Inclusion Statements That Speak Volumes
See real-life examples of excellent public sector D&I statements and get tips for writing your own.
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Form Templates for Tribal HR Teams
Tribes use these templates to create electronic offer letters, employee check ins, and social media policies.
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17 Ways Modernized Training Can Improve Workforce Efficiency
Learn how an LMS can improve workforce efficiency, from wherever they're working.
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Uncovering the Secrets in Hiring Data for a More Diverse & Representative Workforce
Tips for each step of the hiring funnel to improve equity and diversity.
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Fostering Acceptance of New Technology in Tribes
Tips for tribal HR teams to convince their Council to support the adoption of new technology.
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7 Tips for Building an Onboard Portal That Inspires New Hires
Get tips for building an Onboard portal to help new hires feel more engaged with your team from day one.
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5 Components of a Strong Public Sector Social Media Policy
Use these tips and real world examples to define a clear social media policy for your organization.
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Integrations to Enhance Your NEOGOV Experience
We partner with 40+ vendors for customers to access solutions that integrate directly with our platform.
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Key Traits of Every Generation in the Workforce
Get tips to support 5 generations in the U.S. workforce, from managing to training teams.
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Perform Case Study: Creating a Culture of Online Performance Reviews
"The ease and flexibility of having performance evaluations online has been a huge factor that generates positive feedback from employees." - Darcy Lowery, Avondale, AZ
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Insight Case Study: 50% Improvement in Staff Time with the Efficiency of Insight
"Insight has cut our staff time in terms of recruitment, instead of doing a lot of processes. We are able to get in and work with our departments to have better recruitment." - Gwen Bouffard, City of Newport Beach, CA
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Onboard Case Study: A Staff with Limited Resources Gets Onboarding “Manpower”
"It's nice to be able to give new employees information before they start. They are excited to learn more about us." - Marlene Ergen, College of Saint Benedict / Saint John's University
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Platform Case Study: Saving Thousands of Hours Annually on Data Entry
"We chose the NEOGOV platform because it is user friendly and public sector focused." - Deborah Erb, San Luis Obispo County
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Learn Case Study: Significantly Improving Training Efficiency in a 3-in-1 Solution
"NEOGOV Learn makes it super easy to enroll in training, which reduced phone calls for enrollment by 90%." - Deborah Erb, San Luis Obispo County
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Insight Case Study: Conducting More Secure and Compliant Candidate Background Checks
"Our background check process is much faster now that we use Insight and Checkr." - Brandon Figliolino, Boulder County, CO
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Perform Case Study: From Overdue Reviews to Ongoing, Efficient Performance Management
"We’re able to successfully manage a recruitment and performance management process for roughly 1,000 employees with only one administrator per program."- Julie Broome, Union County, NC
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Integrations Case Study: Integrating with Biddle to Deliver 10,000+ Tests Per Year
"We are able to test so many more people within a specific time period. We’ve been able to cast a wider net to find candidates from different geographic locations, which has been a huge benefit to us in terms of diversity." - Allie Bostron, City of Los Angeles, CA
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eForms Case Study: Saving $50,000 Per Year by Using eForms
"Through eForms, we can adjust our processes and amend our forms quickly. We can launch a new process within an hour." - Deborah Erb, San Luis Obispo County, CA
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HRIS Case Study: Automating 300 Paychecks Per Payroll with HRIS
"Employees being able to use the self-service login to access all of their pay stubs, direct deposit information, benefits, accruals, and being able to request time off – that’s really beneficial to our employees and managers." - Amanda Swanson, West Fargo, ND
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Insight Case Study: Reducing Time-to-Hire by 30% with NEOGOV’s Applicant Tracking System
"Every week, every day, we’re winning more and more people over to the simplicity and the joy of using NEOGOV. I can’t imagine our daily lives without the system." - Anna Morgan, City of Portland, OR"
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Job Boost Case Study: Using Insight’s Job Boost Feature to Secure More Applicants
"With Job Boost, we continue to get relevant applicants, whether the job has been posted for one day or 60 days, because it is always one of the first jobs applicants see." - James Murray, Anaheim, CA
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Platform Case Study: On the Forefront of HR Modernization for Tribes
"For our organization, we needed a centralized platform that could support our complex needs. NEOGOV was the only company that fit that niche." - Andrew Esposito, Pascua Yaqui Tribe, AZ
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Onboard Case Study: How COVID-19 Led to a BetterOnboarding Experience
"The time savings we’ve calculated by automating the onboarding process has made it possible for us to focus on our primary goal – getting jobs posted and filled." Tracey Skinner, City of Port St. Lucie, FL
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eForms Case Study: Ensuring Agility and Compliance
"If there’s a shining glory of NEOGOV, it’s that NEOGOV is condensing all the programs we had before and putting them into one place that is much easier to access than before." Randy Clark. IT Manager of Vernon Hills Park District
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