Background Investigation
Easily send applicants from the Exam Plan or Referred List in Insight to Vetted.
Configure Personal History Statements, waivers, checklists, and more by role.
Manage and store highly sensitive candidate data so only select employees can view and access.
It is clear Vetted was designed with background investigators and applicants in mind. It's so intuitive to configure and navigate.
Assistant Chief Scott Opie, Department of Public Safety, Longmont Colorado
Click through these short product tours to see how Vetted works.
Vetted eliminates paper-based processes and fragmented digital workflows by offering a centralized, secure portal for managing all aspects of background investigations. From collecting personal history statements (PHS) and reference checks to digital faxes and social media reports, Vetted drastically reduces the administrative burden on investigators. Real-time progress tracking, checklists, and Insight integration help fill critical public safety roles faster without compromising the depth or integrity of the investigation.
A background check typically includes basic items like criminal history and credit reports. In contrast, Vetted supports a full investigative process – including in-depth PHSs, supporting documents, checklists, reference correspondence automation, investigator summaries, disqualification automation and tracking, and more. It allows agencies to document disqualifiers, standardize processes, and compile a comprehensive applicant information for decision-makers, ensuring thorough vetting of every candidate.
Yes. For agencies using Insight, Vetted seamlessly pulls over applicant data, such as contact information and application details, reducing duplicate entry for both candidates and staff. As candidates move from pre-qualifications to background, data is automatically passed to Vetted, and the system also passes investigation statuses back to insight so HR has visibility – keeping everything in one place and improving visibility between HR and public safety departments.
Vetted helps agencies to standardize their process to build legal defensibility. It ensures investigators document every step of the process and provides built-in audit trails, access controls, and digital attestation. When challenges arise – such as appeals or legal inquiries – agencies can demonstrate due diligence with time-stamped activity logs, signed reports, and disqualification reason tracking.
Vetted offers reporting dashboards and custom reports for up-to-date details on candidate status, completion timelines, investigator activity, and disqualification trends. These tools help leadership stay informed, HR remain compliant, and investigators prioritize tasks. Users can schedule reports to be automatically emailed to themselves or others in the agency at a specific cadence, reducing the need to repeatedly pull the same reports. Vetted’s reports can be used for audits, staffing forecasts, or board presentations – giving agencies the transparency you need to operate efficiently and defensibly.
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We understand the challenges public sector agencies face, and we’ve built solutions to meet them. Our integrated platform supports every stage of the employee journey, from hiring and onboarding to growth, retention, and compliance. NEOGOV empowers you to build stronger communities through better workforce management. Schedule a free consultation to get started.
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