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Service Specifications

    This page lists terms, conditions, policies, and descriptions that apply to NEOGOV Services.

    NEOGOV Service Agreements

    All Services are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document.

    NEOGOV Service Agreement [NSA-v040123] 

    Published April 1, 2023

    NEOGOV Service Agreement [NSA-v032122] 

    Published April 1, 2022

    NEOGOV Service Agreement [NSA-v020121] 

    Published February 1, 2021

    NEOGOV Service Agreement [NSA-v012821] 

    Published January 28, 2021

    NEOGOV Service Agreement [NSA-v121620] 

    Published December 16, 2020

    NEOGOV Service Agreement [NSA-v120120] 

    Published December 1, 2020

    NEOGOV Service Agreement [NSA-v111320] 

    Published November 13, 2020

    NEOGOV Service Agreement [NSA-v110220] 

    Published November 4, 2020

    NEOGOV Service Agreement [NSA-v090120] 

    Published September 1, 2020

    NEOGOV Service Agreement [NSA-v050119] 

    Published May 1, 2019

    NEOGOV Service Agreement [NSA-v010119]

    Published January 1, 2019 

     

    NEOGOV Services Agreement for Customers of Resellers

    Services purchased by Customer through a Reseller are governed by the terms and conditions of the NEOGOV Services Agreement Applicable to Customers of NEOGOV Resellers most recently published prior to execution of an Ordering Document.

    Service Agreement for Customers of Resellers

    Published April 1, 2023

    Service Agreement for Customers of Resellers

    Published March 21, 2022

     

    Other Agreements

    Customer Data Processing Addendum

    Applies where NEOGOV Processes Personal Data (as defined by the General Data Protection Regulation) on behalf of Customer. Customers may download and complete this Schedule following the instructions in the preamble of the DPA. Upon receipt of the validly completed DPA by Governmentjobs.com, Inc. at this email address, this DPA will become legally binding.

     HRIS Addendum

    Applies where Customer has ordered SaaS Applications or Professional Services related to: NEOGOV Core HR, NEOGOV Payroll, and NEOGOV Time and Attendance.

     PowerEngage Platform Addendum

    Applies where Customer has purchased the PowerEngage Platform.

     Professional Services Addendum

    Applies where Customer has ordered professional services such as training, implementation, and customizations related to  the SaaS Applications.

     

    Additional Service Specifications

     NEOGOV Terms of Use

     NEOGOV Cookie Policy

     NEOGOV Privacy Policy

    NEOGOV Security Statement

     

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