This page lists terms, conditions, policies, and descriptions that apply to NEOGOV Services.
NEOGOV Service Agreements
All Services are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document.
|NEOGOV Service Agreement [NSA-v020121]||Published February 1, 2021|
|NEOGOV Service Agreement [NSA-v012821]||Published January 28, 2021|
|NEOGOV Service Agreement [NSA-v121620]||Published December 16, 2020|
|NEOGOV Service Agreement [NSA-v120120]||Published December 1, 2020|
|NEOGOV Service Agreement [NSA-v111320]||Published November 13, 2020|
|NEOGOV Service Agreement [NSA-v110220]||Published November 4, 2020|
|NEOGOV Service Agreement [NSA-v090120]||Published September 1, 2020|
|NEOGOV Service Agreement [NSA-v050119]||Published May 1, 2019|
|Published January 1, 2019|
Schedule B shall apply if (1) Customer is a Covered Entity* or Business Associate* and (2) NEOGOV receives Personal Health Information or ePHI* from Customer.
* As defined by the Health Insurance Portability and Accountability Act or the Health Information Technology for Economic and Clinical Health Act.
Schedule D applies where NEOGOV Processes Personal Data (as defined by the General Data Protection Regulation) on behalf of Customer. Customers may download and complete this Schedule following the instructions in the preamble of the DPA. Upon receipt of the validly completed DPA by Governmentjobs.com, Inc. at this email address, this DPA will become legally binding.
Schedule H applies to subscriptions for any of the following HRIS Services: NEOGOV Core HR, NEOGOV Payroll, NEOGOV Time & Attendance.
|Schedule I applies to subscriptions for Affiliated APIs or Open APIs as defined in Schedule I.|
|Schedule S - Service Descriptions [v010119]||
Schedule S* is incorporated into the Service Agreement between the Customer and NEOGOV.
*Service Descriptions for Services not subscribed to by a Customer are provided for reference only. NEOGOV may change the Service Descriptions from time to time without notice.
Additional Service Specifications