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Service Specifications

    This page lists terms, conditions, policies, and descriptions that apply to NEOGOV Services.

    NEOGOV Service Agreements

    All Services are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document.

    NEOGOV Service Agreement [NSA-v121620]  Published December 16, 2020
    NEOGOV Service Agreement [NSA-v120120]  Published December 1, 2020
    NEOGOV Service Agreement [NSA-v111320]  Published November 13, 2020
    NEOGOV Service Agreement [NSA-v110220]  Published November 4, 2020
    NEOGOV Service Agreement [NSA-v090120]  Published September 1, 2020
    NEOGOV Service Agreement [NSA-v050119]  Published May 1, 2019

    NEOGOV Service Agreement [NSA-v010119]

    Published January 1, 2019 

     

    Service Schedules

    Schedule B - Business Associate Agreement

    Schedule B shall apply if (1) Customer is a Covered Entity* or Business Associate* and (2) NEOGOV receives Personal Health Information or ePHI* from Customer.

    * As defined by the Health Insurance Portability and Accountability Act or the Health Information Technology for Economic and Clinical Health Act.

    Schedule D - Customer Data Processing Addendum

    Schedule D applies where NEOGOV Processes Personal Data (as defined by the General Data Protection Regulation) on behalf of Customer. Customers may download and complete this Schedule following the instructions in the preamble of the DPA. Upon receipt of the validly completed DPA by Governmentjobs.com, Inc. at this email address, this DPA will become legally binding.

    Schedule H - HRIS Terms & Conditions

    Schedule H applies to subscriptions for any of the following HRIS Services: NEOGOV Core HR, NEOGOV Payroll, NEOGOV Time & Attendance.

     Schedule I - Integration Terms & Descriptions

    Schedule I applies to subscriptions for Affiliated APIs or Open APIs as defined in Schedule I.
     Schedule S - Service Descriptions [v010119]

    Schedule S* is incorporated into the Service Agreement between the Customer and NEOGOV.

    *Service Descriptions for Services not subscribed to by a Customer are provided for reference only. NEOGOV may change the Service Descriptions from time to time without notice.

     

    Additional Service Specifications

     NEOGOV Terms of Use

     NEOGOV Cookie Policy

     NEOGOV Privacy Policy

    NEOGOV Security Statement

     

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