Company Policies | Service Specifications

This page lists terms, conditions, policies, and descriptions that apply to NEOGOV Services.

NEOGOV Service Agreements

All Services are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document.

NEOGOV Service Agreement [NSA-v020121]	Published February 1, 2021
NEOGOV Service Agreement [NSA-v012821]	Published January 28, 2021
NEOGOV Service Agreement [NSA-v121620]	Published December 16, 2020
NEOGOV Service Agreement [NSA-v120120]	Published December 1, 2020
NEOGOV Service Agreement [NSA-v111320]	Published November 13, 2020
NEOGOV Service Agreement [NSA-v110220]	Published November 4, 2020
NEOGOV Service Agreement [NSA-v090120]	Published September 1, 2020
NEOGOV Service Agreement [NSA-v050119]	Published May 1, 2019
NEOGOV Service Agreement [NSA-v010119]	Published January 1, 2019

Service Schedules

Schedule B - Business Associate Agreement	Schedule B shall apply if (1) Customer is a Covered Entity* or Business Associate* and (2) NEOGOV receives Personal Health Information or ePHI* from Customer. * As defined by the Health Insurance Portability and Accountability Act or the Health Information Technology for Economic and Clinical Health Act.
Schedule D - Customer Data Processing Addendum	Schedule D applies where NEOGOV Processes Personal Data (as defined by the General Data Protection Regulation) on behalf of Customer. Customers may download and complete this Schedule following the instructions in the preamble of the DPA. Upon receipt of the validly completed DPA by Governmentjobs.com, Inc. at this email address, this DPA will become legally binding.
Schedule H - HRIS Terms & Conditions	Schedule H applies to subscriptions for any of the following HRIS Services: NEOGOV Core HR, NEOGOV Payroll, NEOGOV Time & Attendance.
Schedule I - Integration Terms & Descriptions	Schedule I applies to subscriptions for Affiliated APIs or Open APIs as defined in Schedule I.
Schedule S - Service Descriptions [v010119]	Schedule S* is incorporated into the Service Agreement between the Customer and NEOGOV. *Service Descriptions for Services not subscribed to by a Customer are provided for reference only. NEOGOV may change the Service Descriptions from time to time without notice.