Company Policies | Service Specifications

This page lists terms, conditions, policies, and descriptions that apply to NEOGOV Services.

NEOGOV Service Agreements

All Services are governed by the terms and conditions of the NEOGOV Services Agreement most recently published prior to execution of an Ordering Document.

NEOGOV Service Agreement [NSA-v040123]	Published April 1, 2023
NEOGOV Service Agreement [NSA-v032122]	Published April 1, 2022
NEOGOV Service Agreement [NSA-v020121]	Published February 1, 2021
NEOGOV Service Agreement [NSA-v012821]	Published January 28, 2021
NEOGOV Service Agreement [NSA-v121620]	Published December 16, 2020
NEOGOV Service Agreement [NSA-v120120]	Published December 1, 2020
NEOGOV Service Agreement [NSA-v111320]	Published November 13, 2020
NEOGOV Service Agreement [NSA-v110220]	Published November 4, 2020
NEOGOV Service Agreement [NSA-v090120]	Published September 1, 2020
NEOGOV Service Agreement [NSA-v050119]	Published May 1, 2019
NEOGOV Service Agreement [NSA-v010119]	Published January 1, 2019

NEOGOV Services Agreement for Customers of Resellers

Services purchased by Customer through a Reseller are governed by the terms and conditions of the NEOGOV Services Agreement Applicable to Customers of NEOGOV Resellers most recently published prior to execution of an Ordering Document.

Service Agreement for Customers of Resellers	Published April 1, 2023
Service Agreement for Customers of Resellers	Published March 21, 2022

Other Agreements

Customer Data Processing Addendum	Applies where NEOGOV Processes Personal Data (as defined by the General Data Protection Regulation) on behalf of Customer. Customers may download and complete this Schedule following the instructions in the preamble of the DPA. Upon receipt of the validly completed DPA by Governmentjobs.com, Inc. at this email address, this DPA will become legally binding.
HRIS Addendum	Applies where Customer has ordered SaaS Applications or Professional Services related to: NEOGOV Core HR, NEOGOV Payroll, and NEOGOV Time and Attendance.
PowerEngage Platform Addendum	Applies where Customer has purchased the PowerEngage Platform.
Professional Services Addendum	Applies where Customer has ordered professional services such as training, implementation, and customizations related to the SaaS Applications.