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What’s an ASP? The NEOGOV applications are 100% web-based and are delivered as an Application Service Provider solution or "ASP." The benefit of the ASP approach is that best-of-class applications are available to users at their desktops through secure, high-speed, Intranet/Internet connections (We provide the software and all you need is a Web browser). There is no need to buy and maintain additional hardware, software or bandwidth. |
 The NEOGOV Data Center |
Accountability
NEOGOV builds, implements, hosts, and supports all of our applications. The highest quality professionals ensure that any problems that may occur will be fixed in the shortest time possible.
Simplicity
NEOGOV expertly maintains our enterprise applications. Because software updates are covered as part of the software license, the costs and unpredictability of an in-house implementation are eliminated.
Security
NEOGOV ensures that our applications, and your data, are safe and secure.
- Application Security
All applications are password protected with user-level permissions. - Facility Security
24 x 7 x 365 secured access, controlled environment, and seismic bracing means that your mission-critical data is secure. - Network Security
On-site Internet security and systems personnel manage Insight’s firewalls and servers around-the-clock. - Data Security
NEOGOV applications use SSL authentication so that users can communicate via state-of-the-art data encryption. This protects confidential information from interception and hacking. You can be confident that you are enjoying the same level of trust and security used by all of the Top 40 Web sites and Fortune 500 companies worldwide.
NEOGOV applications operate on a multi-tiered, load-balanced architecture and modular design that can quickly incorporate new users and new applications without interrupting service to existing agencies. Our team constantly monitors server capacity to provide the best website performance to our customers.
Reliability
NEOGOV applications include one of the most substantial Service Level Agreements (SLAs) in the industry today--proving our commitment to reliability. Our servers are co-located at state-of-the-art SBC data centers and historically have delivered over 99.99% uptime and are rapidly approaching 99.999% uptime.
Data Back-up
NEOGOV applications, and your data, are backed-up using a comprehensive, multifaceted disaster recovery model. Customized back-ups of your data can be arranged for an additional fee.