The reason why we chose NEOGOV was because the County of San Bernardino basically focused its business plan on streamlining its business processes and part of that was an automated system and improving technology. So for us NEOGOV was the best fit.
Summer Adams
San Bernardino County, CA
The User Conference, it’s amazing. The people that you get to know, the networking, just talking to other clients of NEOGOV to find out how they go through their processes and it’s great because you always think you’re alone in these challenges but you’re not and you’re able to solve those problems.
Yvette Martinez
City of Denver, CO
What I like best about working with NEOGOV is the service we receive from them. It’s genuine service. I can pick up the phone and I can speak to any one of the representatives there who can help me. I feel comfortable talking to the president as well as one of the programmers. They really help to serve our organization, our jurisdiction.
Debbie Nishiyama
State of Hawaii
We are through working with DOS-based applicant tracking systems. Insight Enterprise Edition's web-based, integrated recruitment, selection, and applicant tracking system was just the answer for our agency to step into the 21st century.
HR Director
San Francisco (CA) Area County
I consider Tarrant County to have a partnership with NEOGOV. We feel that we are part of the NEOGOV family. And when we need something we get immediate attention. We have immediate answers and they solve our problems. We feel like we are important to them and we have an extremely good relationship with NEOGOV.
We looked at four or five different packages and we had vendor demos and we just decided that NEOGOV is head and shoulders above the other vendors for meeting our needs in E-Recruiting.
We get a better candidate pool and streamlined minimum qualifications screening process. We get more accurate information. We get a referral list faster to the departments. So it’s just a win-win for the departments and less work for HR. It allows the recruiting process to be very logical and it’s just good for everyone involved with the recruiting process, including the applicants.
One of the things that I really like about NEOGOV, it’s very easy to use. It’s very intuitive. And, it just meets unique needs that we have in the government sector for filling positions.
Steve Horn
Tarrant County, TX
I've always found that NEOGOV’s customer service has always been appropriate in their timeliness. In fact, they often respond sooner than you’d expect to hear from someone. It's timely, it's thorough.
Kari Boe Schmidtz
Hennepin County, MN
We have a variety of skill levels in our office and everybody is able to use the system efficiently and it’s very user-friendly for the supervisors and the applicants. And the customer service is a wonderful attribute too because they are so attentive to our needs and anything that we need at any time.
Darcy Flink
Hennepin County, MN
Given a tremendous volume of applications we process, we became frustrated with the repetition associated with opening, sorting, data entry, storing, retrieving, photocopying, and mailing application materials to hiring managers. The County is an organization committed to providing quality service. We pride ourselves on being innovative and efficient and the fact that we were trapped in a "paper world" was unacceptable. NEOGOV's Insight Enterprise software enables us to significantly reduce the amount of paper required during our recruitment and hiring process, and allows our analysts to concentrate on spending more time managing the hiring process and interact more with our internal and external customers!
Luke Leung - HR Director
Santa Clara County, CA
It is a pleasure to work with a software vendor who really listens to their customers and develops products that civil service agencies actually need. We have had a wonderful experience working with NEOGOV and always look forward to new, improved system enhancements.
Craig Haines
Long Beach, CA
I just think that NEOGOV was a great decision that our municipality made to purchase and I feel that in the future we can do nothing but be successful.
Andreas Pyper
County of Santa Barbara, CA
Before we were all paper and no electronic what-so-ever. And we had so many files and rooms of files and stacks of paper and we spent all of our time just trying to find each other through the stacks. But now with NEOGOV, we’ve cleared our desks and can more actively recruit for the jobs need to fill.
Heather Hilderbrand
City of Savannah, GA
One of the things we’ve been able to do in using NEOGOV is that we’ve been able to become a lot more strategic in our recruitments. So, the whole process of recruiting and selecting and hiring has become more strategic and efficient in using this system.
Kristen Olson
Lynwood Unified School District, CA
Santa Clara County is now doing a lot more strategic planning with departments because we are not sitting back at the office processing paper all the time. Hiring Managers appreciate that they can get certified list right away. We used to send paper applications through our pony mail and it used to take 3 to 5 days to get a list. And now they can get a list within minutes from requesting it.
We use NEOGOV to get more statistical data and work with departments on improving time to hire and getting better qualified candidates by better outreach.
Sherae Moresco
Santa Clara County, CA
Our experience with NEOGOV has been absolutely incredible. Having worked with other software companies, I was really surprised at the customer service and the level of personal service that we have been able to receive from NEOGOV. I just really can’t say enough about it.
Christine Santiago
McCarran Airport, Clark County, Nevada
With NEOGOV we're on-line 24 hours. Our applicants can go on to the system, locate something of interest to them and apply. It has increased our applicant pool tremendously.
Candace Tasoe
State of Hawaii Judiciary, HI
Every quarter NEOGOV releases enhancements that have actually been put in by the customer. These are items that we need, not just that NEOGOV has come up with. So it increases our efficiency and effectiveness in tracking our applicants and hiring the right person.
Erica Queen
Gwinnett County, GA
NEOGOV is allowing us to become a smarter city with a leading edge in human resources. Our City Council wants us to be on the leading edge and having technology that will help us become that City that is known as the best of the best.
Sandra Olivencia
City of Beverly Hills, CA
I have never had better customer service from an organization that we've worked with. I’ve had experience with other software systems and NEOGOV is both more responsive in terms of enhancements and just more user friendly for the human resources and the hiring managers.
The User Conference, it's amazing. The people that you get to know, the networking, just talking to other clients of NEOGOV to find out how they go through their processes and it's great because you always think you're alone in these challenges but you're not and you're able to solve those problems.
